Moon Palace Golf & Spa Resort

Star Rating:
  • Moon Palace Golf & Spa Resort
  • Moon Palace Golf & Spa Resort
  • Moon Palace Golf & Spa Resort
  • Moon Palace Golf & Spa Resort
  • Moon Palace Golf & Spa Resort
  • Hotel description:

    What’s included

    Meal plan type: All-inclusive

    • Breakfast daily (buffet)
    • Lunch daily (buffet)
    • Dinner daily (buffet, à la carte)

    Beverages

    • Domestic non-alcoholic beverages
    • International alcoholic (selected brands) and non-alcoholic beverages by the glass
    • Top shelf, wine list, wine by the glass

    Non-motorized water sports

    • Kayaking (time limit applicable; reservations required)
    • Windsurfing (time limit applicable; reservations required, some experience required; instruction available($))
    • Sunfish sailing (time limit applicable; reservations required, some experience required)
    • Hobie Cat & paddle boats are available for use at the Wet ‘n Wild Marina
    • Scuba for beginners
      • Introductory demonstration in pool (once per person, per stay)

    NEW in Fall 2012 – FlowRider Double®

    This new thrilling wave simulator, exclusively available at Moon Palace Golf & Spa Resort, offers two streams of endless waves for guests to enjoy.

    Created by Waveloch®, the FlowRider Double creates two lanes of perfect endless waves, pumping thousands of gallons of water over a riding surface, and offering hours of surfing excitement for all ages. Participants can drop in on their own unbroken wave,  feel the power and acceleration, carve a turn, do maneuvers and cut back. While kids can bodyboard on the new FlowRider, the more advanced and adventurous guests can use the standup flowboards.

    Land sports

    • Tennis
      • Day and night
    • Beach & Pool Volleyball
    • Bicycles
    • Yoga & Pilates
    • Beach soccer
    • Mini-golf (18-hole)
    • Climbing tower
    • Billiards, table tennis and table games

    Entertainment

    • Daily activities
    • Nightly entertainment
    • Disco

    Other

    • Wireless internet
    • 30 minutes of Internet use included per room, per stay; this new service is available at the business centre and lobby
    • Unlimited phone calls (from your room) in Mexico to the Continental US and Canada and within Mexico. Certain restrictions apply.
    • Meditation garden
    • Sauna and steam room
    • Kids Club (ages 4-12)
    • Children’s playground
    • 2 Fitness centres
    • Use of beach chairs, pool chairs and towels
    • Taxes and gratuities

    Stay at one, enjoy 6 Palace Resorts!

    • Receive unlimited access to all facilities at Moon Palace Spa & Golf Resort sister resorts: Isla Mujeres Palace (Couples only 18yrs+), Sun Palace (Couples only 18yrs +), Beach Palace, Playacar Palace and Cozumel Palace including restaurants, bars and entertainment. Regularly scheduled transportation* is provided on a daily basis to Beach Palace & Sun Palace.  Transfers to and from the other resorts are not included.
    • *Transportation is subject to change without notice.  Daily transportation has a fixed allotment of seats per schedule and may not be guaranteed.  Guests must check with the Public Relations desk upon arrival for full details.

    For Your Information

    A minimum stay of 1 night is required all year round except the holiday period where a 5 nights minimum is required.

  • Guest facilities

    • Complementary transportation
    • Common Area Wireless Access
    • Gift Shop
    • Children’s programs
    • Room Service
    • Parking On Site Free
    • Barber/Hair Stylist
    • Babysitting/Child Care
    • Currency Exchange
    • Concierge service
    • Car rental service
    • Complementary coffee
    • Crib/rollaway bed available
    • Wheelchair access to common/public areas
    • Multi-lingual Staff
    • Laundry Service
    • ATM/Bank
    • Credit Cards Accepted

    Business facilities

    • Photocopying service
    • Business center
    • Meeting facilities
    • Computer available
    • Administrative services
    • Guest fax service

    Security

    • In room smoke alarms
    • In room sprinkler
    • Uniformed security
    • Electronic key

    On-site Restaurants

    • – Mexican cuisine
    • – Asian cuisine
    • – Italian cuisine

    15 restaurants

    • 3 buffets (international)
    • 10 à la carte restaurants (Asian, Brazilian, Caribbean, Italian, Mexican, steak house, sushi)
    • Snack bar
    • Night Owl snack service from 12am to 4am
    • Sweet & coffee (coffee shop, crepes & pastries)
    • Dress code consisting of long pants for men required at all à la carte restaurants

    16 bars

    • Pool bar
    • Lobby bars
    • 4 swim-up bars
    • Bars & lounges
    • Disco bar

    9 pools

    • 2 children’s pools
    • 1 outdoor pool at Golf Club House
    • 6 Jacuzzis

    Other Facilities and Services with Surcharge

    • Wedding services
    • Beauty salon
    • Gift shops & jewelery stores
    • Pro-shop & Spa boutique at Golf Club
    • Car rental
    • Medical services on call
    • Dry cleaning & laundry service
    • Taxi service
    • Currency exchange
    • ATM machine
    • Meeting facilities
    • Spa

    Golf

    This resort is perfectly located for golf aficionados.

    • Moon Palace Spa & Golf Club
    • Designed by Jack Nicklaus
    • Par 72
    • 27-hole golf course (3-9 hole courses)
    • On-site
    • Riviera Cancun Golf & Resorts
    • Designed by Jack Nicklaus
    • Par 72
    • 18-hole golf course

    Rooms available with Unlimited Golf Package.  Please refer to Accommodations section for full details.

  • On-site

    • Beach on site
    • Health Club on site
    • Game Room on site
    • Health Spa/Massage on site
    • Hot tub on site
    • Golf course on site
    • Bicycling on site
    • Outdoor Pool on site
    • Snorkeling on site
    • Children’s Pool on site
    • Outdoor Tennis on site
    • Jogging Trails on site

    Nearby

    • Boating/Sailing near by
    • Shopping Mall/Area near by
    • Fishing near by
    • Water Skiing near by
    • Horseback Riding near by
    • Scuba Diving near by

  • Deluxe Resort View

    • Balcony
    • Views of resort or common area
    • 2 double beds
    • Bathroom with shower only
    • In room double Jacuzzi
    • Telephone with voice mail
    • Alarm clock
    • Air conditioning
    • LCD satellite television
    • Hairdryer
    • Mini-bar (domestic beer, soft drinks, juices and water)
    • Liquor dispenser
    • Coffee maker
    • Purified water
    • Digital safe (laptop size)
    • Iron and ironing board
    • Bathrobes & Slippers for use during your stay
    • CHI bath amenities
    • Turn down service
    • WiFi
    • 24-hour room service
    • In-room wine
    • Non-smoking rooms available on request
    • 2 physically challenged rooms available on request
    • Rooms are located in the Nizuc section of the resort
    • This category not open to groups as availability is limited.
    • Voltage: 110v
    • Occupancy options
      • 1-4 adults
      • 3 adults and 1 child
      • 2 adults and 2 children
      • 1 adult and 3 children
      • 4 adults and 1 infant (ages 0-3 yrs)
      • Maximum occupancy of 4

    Superior deluxe garden view

    • Balcony
    • 2 double beds or 1 king-size bed
    • Bathroom with shower only
    • In-room double Jacuzzi
    • Telephone with voice mail
    • Alarm clock
    • Air conditioning
    • LCD satellite television
    • Hairdryer and straightener
    • Mini-bar (domestic beer, soft drinks, juices and water)
    • Liquor dispenser
    • Coffee maker
    • Purified water
    • Digital safe (laptop size)
    • Iron and ironing board
    • Bathrobes & Slippers for use during your stay
    • CHI bath amenities
    • Turn down service
    • WiFi
    • 24-hour room service
    • In-room wine
    • Non-smoking rooms available on request
    • Voltage: 110v
    • Occupancy options
      • 1-4 adults
      • 3 adults and 1 child
      • 2 adults and 2 children
      • 4 adults and 1 infant (ages 0-3 yrs)
      • Maximum occupancy of 4

    Superior Deluxe Oceanview

    • Balcony
    • 2 double beds or 1 king-size bed
    • Bathroom with shower only
    • In-room double Jacuzzi
    • Telephone with voice mail
    • Alarm clock
    • Air conditioning
    • LCD satellite television
    • Hairdryer
    • Mini-bar (domestic beer, soft drinks, juices and water)
    • Liquor dispenser
    • Coffee maker
    • Purified water
    • Digital safe (laptop size)
    • Iron and ironing board
    • Bathrobes & Slippers for use during your stay
    • CHI bath amenities
    • Turn down service
    • WiFi
    • 24-hour room service
    • In-room wine
    • Non-smoking rooms available on request
    • Voltage: 110v
    • Occupancy options
      • 4 adults
      • 3 adults and 1 child
      • 2 adults and 2 children
      • 1 adult and 3 children
      • 4 adults and 1 infant (0-3 yrs)
      • Maximum occupancy of 4

    Superior deluxe oceanfront

    • Balcony
    • 1 king-size bed
    • Bathroom with shower only
    • In-room double Jacuzzi
    • Telephone with voice mail
    • Alarm clock
    • Air conditioning
    • LCD satellite television
    • Hairdryer
    • Mini-bar (domestic beer, soft drinks, juices and water )
    • Liquor dispenser
    • Coffee maker
    • Purified water
    • Digital safe (laptop size)
    • Iron and ironing board
    • Bathrobes & Slippers for use during your stay
    • CHI bath amenities
    • Turn down service
    • WiFi
    • 24-hour room service
    • In-room wine
    • Non-smoking rooms available on request
    • Voltage: 110v
    • Occupancy options
      • 1-2 adults
      • Maximum occupancy of 2

    Concierge level

    • Balcony
    • Ocean view
    • 1 king-size bed
    • Bathroom with shower only
    • In-room double Jacuzzi
    • Telephone with voice mail
    • Air conditioning
    • LCD satellite television with DVD player
    • CD player
    • Alarm clock/radio/IPod dock
    • Professional hairdryer and straightener
    • Mini-bar (domestic beer, soft drinks, juices and water)
    • Liquor dispenser (contains upgraded premium brands)
    • Espresso/American Coffee machine (coffee included)
    • Purified water
    • Digital safe (laptop size) in most rooms
    • Iron and ironing board
    • Bathrobes & slippers for use during your stay
    • L’Occitane bath amenities
    • WiFi
    • Exclusive Concierge service including: Private check-in/checkout & early check-in (subject to availability), Two (2) 25-minute massages at the beach/spa/treatment rooms (location varies per resort), private candlelight dinner at select locations (once per stay), Nightly petit fours, pillow menu & nightly turn down service, Exclusive Concierge phone service,  exclusive beach bag (one per room per stay), 24-hour room service from select restaurant’s to create special menu, Aromatherapy menu, Private beach lounge chair area with waiter service
    • All rooms are non-smoking
    • Voltage: 110v
    • Occupancy options:
      • 2 adults
      • Maximum occupancy of 2

    Family deluxe

    • Balcony
    • Garden or partial ocean view
    • 1 bedroom with king bed and 1 bedroom with 2 double beds
    • Bathroom with shower only, double Jacuzzi tub
    • Telephone with voice mail
    • Alarm clock
    • Air conditioning
    • LCD satellite television
    • Hairdryer
    • Mini-bar (domestic beer, soft drinks and water)
    • Liquor dispenser
    • Coffee maker
    • Purified water
    • Digital safe (laptop size)
    • Iron and ironing board
    • Bathrobes & Slippers for use during your stay
    • CHI bath amenities
    • WiFi
    • Turn down service
    • 24-hour room service
    • Voltage 110v
    • Guests reserved in this category must be traveling with children
    • All non-smoking rooms
    • Welcome amenities for families include:
      • Xbox 360/DVD player in room
      • Selection of games for Xbox (available upon request)
      • Selection of DVD movies (available upon request)
      • Fun in the Sun Bucket Kit
      • Mini bar stocked with kid-friendly snacks
      • Mini bathrobes and slippers for use during stay
      • Kids’s special room service menu
      • L’Oreal bath products
      • In-room family guide with activities schedule
    • Occupancy options:
      • 1-4 adults
      • 4 adults and 1 child
      • 3 adults and 3 children
      • 3 adults and 2 children
      • 2 adults and up to 4 children
      • 1 adult and up  3 children
      • A maximum of 1 infant (0-3 yrs) will be permitted to stay in the same room as 6 guests.

    Grand Deluxe Suite Garden View

    Rooms with unlimited golf package

    All room categories are also available with the UNLIMITED GOLF PACKAGE!

    Unlimited Golf Package includes:

    • Unlimited rounds of golf per adult, per stay, transportation to and from the courses (Riviera Cancun Golf & Resorts and Moon Spa & Golf Club) and shared cart.  Beverages & snacks are included only at Moon Spa & Golf Club.

    Terms & Conditions:

    • All adults sharing the same room must pay the golf package rate
    • Unused rounds of golf due to weather conditions or for any other reason are non-refundable, non-transferable and no rain checks
    • Golf package applies to guests paying the adult rate.
    • Children ages 13-17 must be booked as adults to receive the golf package.
    • Tee times are subject to space availability.
    • Stays that combine golf and non-golf package rates are only allowed to book their included tee times during the portion of the stay paying the golf package rate.
    • Approximately a 45 minute drive to all golf courses listed

    Booking

    • Tee times can be reserved 90 days prior to arrival by email at: teetimes@palaceresorts.com or by fax at 011 52-998-193-2011.  Office hours are from 7:00 am – 8:00 pm.  Tel. 011 52-998-193-2010 ext. 8760

    IMPORTANT: Inclusions are subject to change without prior notice.

Resort Highlights:

Disclaimer: Though we make our best efforts to keep the resort information up to date, please note that it can change often and therefore we cannot guarantee that all of the information contained on this website is accurate. Please consult with the resort’s direct website for further details.