Playacar Palace
Star Rating:
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Hotel description:
The Playacar Palace is located steps away from the laidback charms of Playa del Carmen, on an inviting pristine beach.
What’s included
Meal plan type: All-inclusive
- Breakfast daily (buffet)
- Lunch daily (buffet)
- Dinner daily (à la carte)
Room service
- Included
- 24 hours a day
Beverages
- Domestic alcoholic and non-alcoholic beverages
- International alcoholic (selected brands) and non-alcoholic beverages
- Imported wine list, wine by the glass
Land Sports
- Tennis (nearby)
- Beach volleyball
- Giant chess
- Table games
Non-motorized water sports
- Snorkeling
- Use of paddle boats, and kayaks are available at Playa Maroma; transfers included
- Introductory Scuba demonstration in pool (once per stay)
Entertainment
- Daily activities
- Nightly entertainment
- Theme parties
Other
- Wireless internet
- 30 minutes of Internet use included per room, per stay; this new service is available at the business centre and lobby
- Unlimited phone calls (from your room) in Mexico to the Continental US and Canada and within Mexico. Certain restrictions apply.
- Kids Club (ages 4-12)
- Fitness centre at Golf Club
- Use of beach chairs, pool chairs and towels
- Taxes and gratuities
- Scheduled transportation to Moon Palace, Wet’n Wild Park and resorts in the hotel zone
Stay at 1, enjoy 6 Palace Resorts!
- Receive unlimited access to all facilities at selected Palace Resorts: Sister hotels are: Moon palace Golf & Spa Resort, Isla Mujeres Palace (Couples only 18yrs+), Xpu-Ha Palace, Sun Palace (Couples only 18yrs+), Beach Palace, and Cozumel Palace including restaurants, bars and entertainment; transfers not included
For Your Information
Minimum stay of 4 nights required all year round except holiday period where a 5 nights minimum is required.
Non-motorized water sports are not available. Clients can enjoy them at sister properties, courtesy bus (once daily) from Playacar Palace to Moon Palace Golf & Spa Resort.
Shuttle service to other Palace resorts is not available.
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Guest facilities
- Complementary transportation
- Common Area Wireless Access
- Gift Shop
- Children’s programs
- Room Service
- Parking On Site Free
- Barber/Hair Stylist
- Currency Exchange
- Concierge service
- Car rental service
- Complementary coffee
- Crib/rollaway bed available
- Wheelchair access to common/public areas
- Multi-lingual Staff
- Laundry Service
- ATM/Bank
- Credit Cards Accepted
Business facilities
- A-V Equipment Rental
Security
- Parking area well lit
On-site Restaurants
- MoMoNoHaNa – Asian
- Cafe del Mar – International
- Terrazza – Italian
3 restaurants
- Buffet (breakfast, lunch & dinner serving international & Mexican)
- 2 à la carte restaurants (Italian, Asian)
- Snack bar
- Dress code consisting of long pants for men required at all à la carte restaurants
3 bars
- Lobby bar
- Swim-up/Pool bar with snack service
- Lounge bar with Thai hors d’oeuvres (open 6pm to 1am)
Pool
- Children’s area
Other Facilities and services with Surcharge
- Wedding services
- Beauty salon, Spa Boutique, Pro-Shop (at Golf Club, 5 minutes from resort)
- Gift shop
- Jewelery store
- Medical services on call (24hrs)
- Car rentals
- Dry cleaning & laundry services
- Taxi services
- Laptops for internet use
- Currency exchange
- ATM machine
- Meeting facilities
Golf
This resort is perfectly located for golf aficionados.
- Moon Spa & Golf Club
- Designed by Jack Nicklaus
- Par 72
- 27-hole golf course (3 – 9 hole courses)
- Riviera Cancun Golf & Resorts
- Designed by Jack Nicklaus
- Par 72
- 18-hole golf course
Rooms available with Unlimited Golf Package. Please refer to Accommodations section for full details.
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On-site
- Beach on site
- Health Club on site
- Health Spa/Massage on site
- Hot tub on site
- Golf course on site
- Outdoor Pool on site
- Snorkeling on site
- Children’s Pool on site
- Outdoor Tennis on site
Nearby
- Bicycling near by
- Boating/Sailing near by
- Shopping Mall/Area near by
- Fishing near by
- Water Skiing near by
- Horseback Riding near by
- Scuba Diving near by
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Deluxe Resort View
- Balcony
- Views of resort or common areas
- 1 king-size or 2 double beds
- Bathroom with shower only, including in-room double Jacuzzi
- Telephone
- Air conditioning
- Satellite television
- Alarm clock
- Hairdryer
- Mini-bar (pre-stocked with sodas, bottle water, juices & domestic beer)
- Liquor dispenser (contains whiskey, tequila, rum & vodka)
- Coffee maker
- Purified water
- In-room safe (laptop size
- Wireless internet access for guests with laptop
- Bathrobes & slippers for use during stay
- Farouk Biosilk bath amenities
- Iron and ironing board
- Turndown service
- Non-smoking rooms available on request and subject to availability
- Voltage: 110V
- Occupancy options:
- 4 adults and 1 infant (0 -3yrs)
- 3 adults and 1 child
- 2 adults and 2 children
- 1 adult and 2 children
- Maximum occupancy of 4
Superior Deluxe Partial Ocean View
- Some with furnished balcony (table & 2 chairs) and some with French-style balcony
- 1 king-size or 2 double beds
- Bathroom with shower only
- In-room double Jacuzzi
- Telephone
- Air conditioning
- LCD satellite television
- Alarm clock/radio/iPod dock
- Hairdryer
- Mini-bar (soft drinks, bottled water, juices & domestic beer)
- Liquor dispenser (contains premium brands)
- Coffee maker
- Purified water
- Digital safe (laptop size)
- WiFi
- Bathrobes & slippers for use during stay
- CHI bath amenities
- Iron and ironing board
- Turn down service
- 24-hour room service
- Non-smoking rooms
- Voltage: 110V
- Occupancy options:
- 4 adults + 1 infant ( 0-3yrs)
- 3 adults and 1 child
- 2 adults and 2 children
- 1 adult and 3 children
- Maximum occupancy of 4
Superior Deluxe Ocean View
- Some with balcony, some withterrace
- 1 king-size or 2 double beds
- Bathroom with shower only
- In-room double Jacuzzi
- Telephone
- Air conditioning
- LCD satellite television
- Alarm clock/radio/iPod dock
- Hairdryer
- Mini-bar (soft drinks, bottled water, juices & domestic beer)
- Liquor dispenser (contains premium brands)
- Coffee maker
- Purified water
- Digital safe (laptop size)
- WiFi
- Bathrobes & slippers for use during stay
- CHI bath amenities
- Iron and ironing board
- Turn down service
- 24-hour room service
- Non-smoking rooms
- 2 rooms for the physically challenged (on request)
- Voltage: 110V
- Occupancy options:
- 4 adults and 1 infant (0-3 yrs)
- 3 adults and 1 child
- 2 adults and 2 children
- 1 adult and 3 children
- Maximum occupancy of 4
Concierge Level
- Located on top 3 floors with ocean view
- Balcony
- 1 King-size bed
- Bathroom with shower only
- In-room double Jacuzzi
- Telephone with voice mail
- Air conditioning
- LCD satellite television with DVD player
- CD player
- Alarm clock/radio/iPod dock
- Professional hairdryer
- Mini-bar (domestic beer, soft drinks and water)
- Liquor dispenser (contains premium upgraded brands)
- Lavazza coffee maker imported from Italy
- Purified water
- Digital safe (laptop size)
- Iron and ironing board
- Bathrobes & slippers for use during your stay
- L’Occitane bath amenities
- WiFi
- Nightly turn down service and petit fours
- 24-hour room service from select restaurant menus to create a special menu
- Pillow and aromatherapy menu
- Exclusive Concierge service including: Private check-in/check-out & early check-in (subject to availability), Two (2) 25-minute outdoor massage by the pool area (location varies per resort), upgraded brand of liquors in room dispenser, waiter service by the pool area, 24-hour room service from select restaurant menus to create a special menu, Exclusive concierge phone service
- Non-smoking rooms available upon request and subject to availability
- Voltage: 110v
- Occupancy options:
- 2 adults
- Maximum occupancy of 2
Honeymoon suite
- Oceanfront view
- Balcony
- 1 king-size bed
- Bathroom with shower only
- In-room double Jacuzzi
- Seating area
- Telephone with voice mail
- Air conditioning
- LCD satellite television
- DVD player
- CD player
- Hairdryer
- Alarm clock
- Mini-bar (beer, soft drinks, juices and water)
- Liquor dispenser (contains premium brands)
- Coffee maker
- Purified water
- Digital safe (laptop size)
- Iron and ironing board
- Bathrobes & slippers for use during your stay
- CHI bath amenities
- WiFi
- In-room wine
- 24-hour room service
- Turn down service
- Exclusive beach bag (one per room per stay)
- Voltage: 110v
- Occupancy options
- 2 adults
- Maximum occupancy of 2
Sand Suite
- Direct beach access
- 1 king-size bed
- Double Jacuzzi
- In room welcome bottle of wine upon arrival
- Private bath with shower features.L’OCCITANE bath amenities
- Telephone
- Air conditioning
- LCD satellite television
- Alarm clock/radio
- Professional hairdryer
- Mini-bar (soft drinks, bottled water, juices & beer)
- Liquor dispenser (contains premium brands)
- Coffee maker
- Purified water
- Digital safe (laptop size)
- WiFi
- Bathrobes & slippers for use during stay
- Iron and ironing board
- Turn down service
- Non-smoking rooms
- In-room snacks
- Special menu 24-hour room service
- Aromatherapy and pillow menu
- Exclusive beach back (one per room per stay)
- Private check-in/out. Early check-in/out (on request and subject to availability)
- Voltage: 110V
- Occupancy options:
- 2 adults
- Maximum occupancy of 2
Governor Suite
- Balcony
- Ocean view
- 1 king-sized bed
- Bathroom with shower only
- In-room Jacuzzi for 2
- In-room wine
- Living room
- Liquor dispenser (contains premium brands)
- Mini-bar (soft drinks, bottled water, juices & domestic beer)
- LCD satellite television
- Purified water
- L’OCCITAINE bath amenities
- Bathrobes & slippers for use during stay
- Bathroom scale
- Digital safe (laptop size)
- Air conditioning
- Lavazza coffee maker imported from Italy
- Telephone
- Alarm clock/radio/iPod dock
- Hair dryer
- Iron and ironing board
- WiFi
- 24-hour room service
- Turn down service
- Non smoking room
- Maximum occupancy: 2 adults
Rooms with unlimited golf package
All room categories are also available with the UNLIMITED GOLF PACKAGE.
Unlimited Golf Package includes:
- Unlimited rounds of golf per adult, per stay, transportation to and from the courses (Riviera Cancun Golf & Resorts and Moon Spa & Golf Club) and shared cart. Beverages & snacks are included only at Moon Spa & Golf Club.
Terms & Conditions:
- All adults sharing the same room must pay the golf package rate
- Unused rounds of golf due to weather conditions or for any other reason are non-refundable, non-transferable and no rain checks
- Golf package applies to guests paying the adult rate.
- Tee times are subject to space availability.
- Stays that combine golf and non-golf package rates are only allowed to book their included tee times during the portion of the stay paying the golf package rate.
- Approximately a 45 minute drive to all golf courses listed
Booking
- Tee times can be reserved 90 days prior to arrival by email at: teetimes@palaceresorts.com or by fax at 011 52-998-193-2011. Office hours are from 7:00 am – 8:00 pm. Tel. 011 52-998-193-2010 ext. 8760
IMPORTANT: Inclusions are subject to chan
Resort Highlights:
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Disclaimer: Though we make our best efforts to keep the resort information up to date, please note that it can change often and therefore we cannot guarantee that all of the information contained on this website is accurate. Please consult with the resort’s direct website for further details.
