Moon Palace Golf & Spa Resort
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Hotel description:
What’s included
Meal plan type: All-inclusive
- Breakfast daily (buffet)
- Lunch daily (buffet)
- Dinner daily (buffet, à la carte)
Beverages
- Domestic non-alcoholic beverages
- International alcoholic (selected brands) and non-alcoholic beverages by the glass
- Top shelf, wine list, wine by the glass
Non-motorized water sports
- Kayaking (time limit applicable; reservations required)
- Windsurfing (time limit applicable; reservations required, some experience required; instruction available($))
- Sunfish sailing (time limit applicable; reservations required, some experience required)
- Hobie Cat & paddle boats are available for use at the Wet ‘n Wild Marina
- Scuba for beginners
- Introductory demonstration in pool (once per person, per stay)
NEW in Fall 2012 – FlowRider Double®
This new thrilling wave simulator, exclusively available at Moon Palace Golf & Spa Resort, offers two streams of endless waves for guests to enjoy.
Created by Waveloch®, the FlowRider Double creates two lanes of perfect endless waves, pumping thousands of gallons of water over a riding surface, and offering hours of surfing excitement for all ages. Participants can drop in on their own unbroken wave, feel the power and acceleration, carve a turn, do maneuvers and cut back. While kids can bodyboard on the new FlowRider, the more advanced and adventurous guests can use the standup flowboards.
Land sports
- Tennis
- Day and night
- Beach & Pool Volleyball
- Bicycles
- Yoga & Pilates
- Beach soccer
- Mini-golf (18-hole)
- Climbing tower
- Billiards, table tennis and table games
Entertainment
- Daily activities
- Nightly entertainment
- Disco
Other
- Wireless internet
- 30 minutes of Internet use included per room, per stay; this new service is available at the business centre and lobby
- Unlimited phone calls (from your room) in Mexico to the Continental US and Canada and within Mexico. Certain restrictions apply.
- Meditation garden
- Sauna and steam room
- Kids Club (ages 4-12)
- Children’s playground
- 2 Fitness centres
- Use of beach chairs, pool chairs and towels
- Taxes and gratuities
Stay at one, enjoy 6 Palace Resorts!
- Receive unlimited access to all facilities at Moon Palace Spa & Golf Resort sister resorts: Isla Mujeres Palace (Couples only 18yrs+), Sun Palace (Couples only 18yrs +), Beach Palace, Playacar Palace and Cozumel Palace including restaurants, bars and entertainment. Regularly scheduled transportation* is provided on a daily basis to Beach Palace & Sun Palace. Transfers to and from the other resorts are not included.
- *Transportation is subject to change without notice. Daily transportation has a fixed allotment of seats per schedule and may not be guaranteed. Guests must check with the Public Relations desk upon arrival for full details.
For Your Information
A minimum stay of 1 night is required all year round except the holiday period where a 5 nights minimum is required.
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Guest facilities
- Complementary transportation
- Common Area Wireless Access
- Gift Shop
- Children’s programs
- Room Service
- Parking On Site Free
- Barber/Hair Stylist
- Babysitting/Child Care
- Currency Exchange
- Concierge service
- Car rental service
- Complementary coffee
- Crib/rollaway bed available
- Wheelchair access to common/public areas
- Multi-lingual Staff
- Laundry Service
- ATM/Bank
- Credit Cards Accepted
Business facilities
- Photocopying service
- Business center
- Meeting facilities
- Computer available
- Administrative services
- Guest fax service
Security
- In room smoke alarms
- In room sprinkler
- Uniformed security
- Electronic key
On-site Restaurants
- – Mexican cuisine
- – Asian cuisine
- – Italian cuisine
15 restaurants
- 3 buffets (international)
- 10 à la carte restaurants (Asian, Brazilian, Caribbean, Italian, Mexican, steak house, sushi)
- Snack bar
- Night Owl snack service from 12am to 4am
- Sweet & coffee (coffee shop, crepes & pastries)
- Dress code consisting of long pants for men required at all à la carte restaurants
16 bars
- Pool bar
- Lobby bars
- 4 swim-up bars
- Bars & lounges
- Disco bar
9 pools
- 2 children’s pools
- 1 outdoor pool at Golf Club House
- 6 Jacuzzis
Other Facilities and Services with Surcharge
- Wedding services
- Beauty salon
- Gift shops & jewelery stores
- Pro-shop & Spa boutique at Golf Club
- Car rental
- Medical services on call
- Dry cleaning & laundry service
- Taxi service
- Currency exchange
- ATM machine
- Meeting facilities
- Spa
Golf
This resort is perfectly located for golf aficionados.
- Moon Palace Spa & Golf Club
- Designed by Jack Nicklaus
- Par 72
- 27-hole golf course (3-9 hole courses)
- On-site
- Riviera Cancun Golf & Resorts
- Designed by Jack Nicklaus
- Par 72
- 18-hole golf course
Rooms available with Unlimited Golf Package. Please refer to Accommodations section for full details.
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On-site
- Beach on site
- Health Club on site
- Game Room on site
- Health Spa/Massage on site
- Hot tub on site
- Golf course on site
- Bicycling on site
- Outdoor Pool on site
- Snorkeling on site
- Children’s Pool on site
- Outdoor Tennis on site
- Jogging Trails on site
Nearby
- Boating/Sailing near by
- Shopping Mall/Area near by
- Fishing near by
- Water Skiing near by
- Horseback Riding near by
- Scuba Diving near by
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Deluxe Resort View
- Balcony
- Views of resort or common area
- 2 double beds
- Bathroom with shower only
- In room double Jacuzzi
- Telephone with voice mail
- Alarm clock
- Air conditioning
- LCD satellite television
- Hairdryer
- Mini-bar (domestic beer, soft drinks, juices and water)
- Liquor dispenser
- Coffee maker
- Purified water
- Digital safe (laptop size)
- Iron and ironing board
- Bathrobes & Slippers for use during your stay
- CHI bath amenities
- Turn down service
- WiFi
- 24-hour room service
- In-room wine
- Non-smoking rooms available on request
- 2 physically challenged rooms available on request
- Rooms are located in the Nizuc section of the resort
- This category not open to groups as availability is limited.
- Voltage: 110v
- Occupancy options
- 1-4 adults
- 3 adults and 1 child
- 2 adults and 2 children
- 1 adult and 3 children
- 4 adults and 1 infant (ages 0-3 yrs)
- Maximum occupancy of 4
Superior deluxe garden view
- Balcony
- 2 double beds or 1 king-size bed
- Bathroom with shower only
- In-room double Jacuzzi
- Telephone with voice mail
- Alarm clock
- Air conditioning
- LCD satellite television
- Hairdryer and straightener
- Mini-bar (domestic beer, soft drinks, juices and water)
- Liquor dispenser
- Coffee maker
- Purified water
- Digital safe (laptop size)
- Iron and ironing board
- Bathrobes & Slippers for use during your stay
- CHI bath amenities
- Turn down service
- WiFi
- 24-hour room service
- In-room wine
- Non-smoking rooms available on request
- Voltage: 110v
- Occupancy options
- 1-4 adults
- 3 adults and 1 child
- 2 adults and 2 children
- 4 adults and 1 infant (ages 0-3 yrs)
- Maximum occupancy of 4
Superior Deluxe Oceanview
- Balcony
- 2 double beds or 1 king-size bed
- Bathroom with shower only
- In-room double Jacuzzi
- Telephone with voice mail
- Alarm clock
- Air conditioning
- LCD satellite television
- Hairdryer
- Mini-bar (domestic beer, soft drinks, juices and water)
- Liquor dispenser
- Coffee maker
- Purified water
- Digital safe (laptop size)
- Iron and ironing board
- Bathrobes & Slippers for use during your stay
- CHI bath amenities
- Turn down service
- WiFi
- 24-hour room service
- In-room wine
- Non-smoking rooms available on request
- Voltage: 110v
- Occupancy options
- 4 adults
- 3 adults and 1 child
- 2 adults and 2 children
- 1 adult and 3 children
- 4 adults and 1 infant (0-3 yrs)
- Maximum occupancy of 4
Superior deluxe oceanfront
- Balcony
- 1 king-size bed
- Bathroom with shower only
- In-room double Jacuzzi
- Telephone with voice mail
- Alarm clock
- Air conditioning
- LCD satellite television
- Hairdryer
- Mini-bar (domestic beer, soft drinks, juices and water )
- Liquor dispenser
- Coffee maker
- Purified water
- Digital safe (laptop size)
- Iron and ironing board
- Bathrobes & Slippers for use during your stay
- CHI bath amenities
- Turn down service
- WiFi
- 24-hour room service
- In-room wine
- Non-smoking rooms available on request
- Voltage: 110v
- Occupancy options
- 1-2 adults
- Maximum occupancy of 2
Concierge level
- Balcony
- Ocean view
- 1 king-size bed
- Bathroom with shower only
- In-room double Jacuzzi
- Telephone with voice mail
- Air conditioning
- LCD satellite television with DVD player
- CD player
- Alarm clock/radio/IPod dock
- Professional hairdryer and straightener
- Mini-bar (domestic beer, soft drinks, juices and water)
- Liquor dispenser (contains upgraded premium brands)
- Espresso/American Coffee machine (coffee included)
- Purified water
- Digital safe (laptop size) in most rooms
- Iron and ironing board
- Bathrobes & slippers for use during your stay
- L’Occitane bath amenities
- WiFi
- Exclusive Concierge service including: Private check-in/checkout & early check-in (subject to availability), Two (2) 25-minute massages at the beach/spa/treatment rooms (location varies per resort), private candlelight dinner at select locations (once per stay), Nightly petit fours, pillow menu & nightly turn down service, Exclusive Concierge phone service, exclusive beach bag (one per room per stay), 24-hour room service from select restaurant’s to create special menu, Aromatherapy menu, Private beach lounge chair area with waiter service
- All rooms are non-smoking
- Voltage: 110v
- Occupancy options:
- 2 adults
- Maximum occupancy of 2
Family deluxe
- Balcony
- Garden or partial ocean view
- 1 bedroom with king bed and 1 bedroom with 2 double beds
- Bathroom with shower only, double Jacuzzi tub
- Telephone with voice mail
- Alarm clock
- Air conditioning
- LCD satellite television
- Hairdryer
- Mini-bar (domestic beer, soft drinks and water)
- Liquor dispenser
- Coffee maker
- Purified water
- Digital safe (laptop size)
- Iron and ironing board
- Bathrobes & Slippers for use during your stay
- CHI bath amenities
- WiFi
- Turn down service
- 24-hour room service
- Voltage 110v
- Guests reserved in this category must be traveling with children
- All non-smoking rooms
- Welcome amenities for families include:
- Xbox 360/DVD player in room
- Selection of games for Xbox (available upon request)
- Selection of DVD movies (available upon request)
- Fun in the Sun Bucket Kit
- Mini bar stocked with kid-friendly snacks
- Mini bathrobes and slippers for use during stay
- Kids’s special room service menu
- L’Oreal bath products
- In-room family guide with activities schedule
- Occupancy options:
- 1-4 adults
- 4 adults and 1 child
- 3 adults and 3 children
- 3 adults and 2 children
- 2 adults and up to 4 children
- 1 adult and up 3 children
- A maximum of 1 infant (0-3 yrs) will be permitted to stay in the same room as 6 guests.
Grand Deluxe Suite Garden View
Rooms with unlimited golf package
All room categories are also available with the UNLIMITED GOLF PACKAGE!
Unlimited Golf Package includes:
- Unlimited rounds of golf per adult, per stay, transportation to and from the courses (Riviera Cancun Golf & Resorts and Moon Spa & Golf Club) and shared cart. Beverages & snacks are included only at Moon Spa & Golf Club.
Terms & Conditions:
- All adults sharing the same room must pay the golf package rate
- Unused rounds of golf due to weather conditions or for any other reason are non-refundable, non-transferable and no rain checks
- Golf package applies to guests paying the adult rate.
- Children ages 13-17 must be booked as adults to receive the golf package.
- Tee times are subject to space availability.
- Stays that combine golf and non-golf package rates are only allowed to book their included tee times during the portion of the stay paying the golf package rate.
- Approximately a 45 minute drive to all golf courses listed
Booking
- Tee times can be reserved 90 days prior to arrival by email at: teetimes@palaceresorts.com or by fax at 011 52-998-193-2011. Office hours are from 7:00 am – 8:00 pm. Tel. 011 52-998-193-2010 ext. 8760
IMPORTANT: Inclusions are subject to change without prior notice.
Resort Highlights: