Hard Rock Hotel Riviera Maya
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Hotel description:
Family friendly resort at the northern end of Puerto Aventuras; The hotel is built mostly upon coral rocks.
What’s included
- Riviera Maya
- 70 minutes from Cancun Airport
- 20 minutes from Playa del Carmen
- Located directly on a man-made cove inlet
- Golf course nearby
Your All Inclusive experience includes:
- Luxurious accommodations
- Casual and a la carte dining
- Delicious snacks
- Beverages (alcoholic & otherwise)
- Top shelf in-room liquor dispenser
- 24-hour room service
- Various non-motorized water sports
- Land sports
- Fitness centre
- Pool & beach side service
- Daily activities & nightly entertainment
- Live entertainment
- Free WiFi in room and resort wide
- Unlimited phone calls to Canada and the Continental US
- Gratuities
- Little Big Club
- Teens Lounge & Club (coming March 2014)
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Guest facilities
- Common Area Wireless Access
- Gift Shop
- Children’s programs
- Room Service
- Parking On Site Free
- Laundry Room
- Barber/Hair Stylist
- Currency Exchange
- Concierge service
- Car rental service
- Complementary coffee
- Parking On Site Valet
- Crib/rollaway bed available
- Wheelchair access to common/public areas
- Multi-lingual Staff
- Laundry Service
- ATM/Bank
- Credit Cards Accepted
- Common Area High speed Access
Business facilities
- Photocopying service
- Business center
- Meeting facilities
- Computer available
- Administrative services
- Guest fax service
Security
- In room smoke alarms
- In room sprinkler
- Parking area well lit
- Uniformed security
- Electronic key
On-site Restaurants
- Mundaca – tropical outdoor restaurant
- Ventanas – Continental, American
- La Hacienda – Mexican
9 restaurants
- The Market – International Buffet
- Pizzeto – Wood stove pizza, salads, soups & pastas a la carte
- Frida – Traditional Mexican specialties a la carte
- Ipanema – Brazilian Rodizio
- Zen – Teppanyaki experience
- Toro – Steak house (located in the Heaven section, adults only)
- Ciao – Italian specialties a la carte (located in the Heaven section, adults only)
- Le Petit Cochon – Countryside French Bistro (located in the Heaven section, adults only)
- Caffeto – Continental breakfast, snacks, coffee & tea
- Float – Snacks by the pool
9 bars & lounges including
- Sun Bar – located off the main lobby
- Float – pool bar
- Dive – located at the heart of the Heaven pool with swim up bar
- Martini Bar – located at Heaven for all adult guests
- Heaven Bar & Lounge – with live DJ entertainment and located at Heaven for all adult guests (coming March 2014)
- Rhythm Bar – located at Heaven for all adult guests
Pools & Beach
Riviera Maya Pools & Beach
- Private Beach
- Zero Entry Kids’ pool
- Family Pool
Heaven Pools & Beach
- Central Pool – exclusive to adult guests
- Semi Olympic pool – exclusive to adult guests
- Cross Current Rhythm Pool – exclusive to adult guests
- Private Beach & Natural Sea Cove
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On-site
- Beach on site
- Health Club on site
- Health Spa/Massage on site
- Hot tub on site
- Bicycling on site
- Indoor Pool on site
- Outdoor Pool on site
- Snorkeling on site
- Outdoor Tennis on site
- Jogging Trails on site
- Scuba Diving on site
Nearby
- Golf course near by
- Boating/Sailing near by
- Shopping Mall/Area near by
- Fishing near by
- Water Skiing near by
- Horseback Riding near by
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Deluxe Room
Bed size(s): 1 king-size or 2 double beds
Rooms: Resort View, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: YesRoom facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown serviceOccupancy: 4 guests, including children (maximum occupancy of 4)
Deluxe Gold King Bed
Bed size(s): 1 king-size bed
Rooms: Garden view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: Yes
Internet: YesRoom facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown service
Occupancy: 2 guests, including children (maximum occupancy of 2)Deluxe Gold Double Beds
Bed size(s): 2 double beds
Rooms: Garden view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: yes
Internet: freeRoom facilities: Liquor dispenser, Mini-bar with soft drinks, bottled water, juices & domestic beer, LCD satellite television, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service
Maximum occupancy: 4, including children
Deluxe Platinum Double – Rock Royalty Level
Bed size(s): 2 double beds
Rooms: Partial ocean view, balcony with hammock, hydro spa tub and shower
Air-conditioning: Yes
Internet: YesRock Royalty Level
Clients booking a Rock Royalty Level room will enjoy personalized attention and luxury service. Rock Royalty Level features are subject to change but may include: services of a personal assistant, 25-minute couple massage, VIP check-in and late check-out (subject to availability) and priority reservations.Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown serviceOccupancy: 4 guests, including children (maximum occupancy of 4)
Deluxe Platinum King – Rock Royalty Level
Bed size(s): 1 king-size bed
Rooms: Partial ocean view, balcony with hammock, hydro spa tub and shower
Air-conditioning: Yes
Internet: YesRock Royalty Level
Clients booking a Rock Royalty Level room will enjoy personalized attention and luxury service. Rock Royalty Level features are subject to change but may include: services of a personal assistant, 25-minute couple massage, VIP check-in and late check-out (subject to availability) and priority reservations.Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown serviceOccupancy: 2 guests, including children (maximum occupancy of 2)
Deluxe Platinum Double
Bed size(s): 2 double beds
Rooms: Partial ocean view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: yes
Internet: freeRoom facilities: Liquor dispenser, Mini-bar with soft drinks, bottled water, juices & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service
Maximum occupancy: 4, including children
Deluxe Diamond
Bed size(s): 1 king-size bed
Rooms: Pool and/or partial ocean view, Balcony with hammock, Bathroom with shower, Hydro spa tub
Air-conditioning: yes
Internet: freeRoom facilities: Liquor dispenser with premium brands, Mini bar with soft drinks, bottled water, juice and domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Espresso/American coffee maker, Direct dial telephone, Aromatherapy and pillow menu, Hair dryer, Iron & ironing board, Exclusive in-room dining, Turn down service, Complimentary beach bag (one per room, per stay), CD/DVD player (available upon request), iPod dock, Nightly petit fours, Private check-in area – late and early check-in (subject to availability)
Maximum occupancy: 2 adults
Deluxe Family
Bed size(s): 1 king-size bed and 2 double beds
Rooms: Garden or resort view, Balcony with hammock, Two connecting rooms, Bathroom with shower, Hydro spa tub in each room
Air-conditioning: yes
Internet: yesRoom facilities: Liquor dispenser in adult’s room, Adult minibar with soft drinks, bottled water, juice & beer, Kid friendly minibar with juice, soft drinks and chocolate milk, LCD satellite TV, Purified water, Rock Spa® bath amenities, L’Oreal Kids bath amenities, Adult and kids bathrobes & slipper, Digital safe (laptop size),
Coffee maker, Direct dial telephone, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service, iPod dock, Xbox 360, with a selection of DVD’s & Xbox games available upon request, Kids beach toys, Kid’s room service menu, Candies & cookies upon arrivalMaximum occupancy: 6, including children and infants
Deluxe Platinum – Grand Sky Terrace
Bed size(s): 1 king-size bed
Rooms: Ocean view, Balcony with hammock, Access to private 2nd floor grand sky terrace with lounge chairs and hydro spa tub, Bathroom with shower
Air-conditioning: Yes
Internet: YesRoom facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Private BBQ service available on sky terrace ($), Turn down service
Maximum occupancy: 2
Deluxe Platinum – Grand Sky Terrace (2 bedrooms)
Bed size(s): 1 king-size bed and 2 double beds
Rooms: Ocean View Balcony with hammock, Access to private 2nd floor grand sky terrace with lounge chairs and hydro spa tub, Two connecting rooms with hydro spa tub
Air-conditioning: Yes
Internet: YesRoom facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slipper, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service, Private BBQ service available in sky terrace ($)
Maximum occupancy: 6, including children and infants
Rock Suite Platinum (2 bedrooms)
Bed size(s): 1 king-size bed and 2 double beds
Rooms: Ocean front view, Two bedroom suite, one room, Hydro spa tub in each room, Over sized private balcony with hammock, lounge chairs and tables, Living and dining room area, Private bathroom with shower
Air-conditioning: yes
Internet: freeRoom facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Espresso/American coffee maker, Direct dial telephone, Hair dryer, Iron & ironing board, 24-hour room service, Exclusive in-room dining, Turn down service, Nightly petit fours, Aromatherapy and pillow menu, CD/DVD player (available upon request), Complimentary beach bag (1 per room, per stay), iPod dock
Maximum occupancy: 6, including children and infants
Rock Suite Platinum Rooftop Lounge (2 bedrooms)
Bed size(s): 1 king-size bed and 2 double beds
Rooms: Ocean front view, Balcony with hammock, Two bedrooms, Dining and living room area, Hydro spa tub in each room, Sky terrace with a hydro spa tub, table, chairs, bathroom
Air-conditioning: Yes
Internet: YesRoom facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Espresso/American coffee maker, Direct dial telephone, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service, Nightly petit fours, Aromatherapy and pillow menu, CD/DVD player (available upon request), iPod dock, Complimentary beach bag (1 per room, per stay), Private BBQ service on sky terrace ($)
Maximum occupancy: 6, including children and infants
Rock Star Suite – Rock Royalty Level
Bed size(s): 1 kind size bed and 2 double beds
Rooms: 2 bedrooms, Ocean view, Terrace with hammock, hot tub, shower, table and chairs, Hydro spa tub and shower
Air-conditioning: Yes
Internet: YesRock Royalty Level
Clients booking a Rock Royalty Level room will enjoy personalized attention and luxury service. Rock Royalty Level features are subject to change but may include: services of a personal assistant, 25-minute couple massage, VIP check-in and late check-out (subject to availability) and priority reservations.Room facilities
Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown serviceOccupancy: 6 guests, including children and infants (maximum occupancy of 6)
Resort Highlights: