Hard Rock Hotel Riviera Maya

Star Rating:
  • Hard Rock Hotel Riviera Maya
  • Hard Rock Hotel Riviera Maya
  • Hard Rock Hotel Riviera Maya
  • Hard Rock Hotel Riviera Maya
  • Hard Rock Hotel Riviera Maya
  • Hotel description:

    Family friendly resort at the northern end of Puerto Aventuras; The hotel is built mostly upon coral rocks.

    What’s included

    • Riviera Maya
    • 70 minutes from Cancun Airport
    • 20 minutes from Playa del Carmen
    • Located directly on a man-made cove inlet
    • Golf course nearby

    Your All Inclusive experience includes:

    • Luxurious accommodations
    • Casual and a la carte dining
    • Delicious snacks
    • Beverages (alcoholic & otherwise)
    • Top shelf in-room liquor dispenser
    • 24-hour room service
    • Various non-motorized water sports
    • Land sports
    • Fitness centre
    • Pool & beach side service
    • Daily activities & nightly entertainment
    • Live entertainment
    • Free WiFi in room and resort wide
    • Unlimited phone calls to Canada and the Continental US
    • Gratuities
    • Little Big Club
    • Teens Lounge & Club (coming March 2014)

  • Guest facilities

    • Common Area Wireless Access
    • Gift Shop
    • Children’s programs
    • Room Service
    • Parking On Site Free
    • Laundry Room
    • Barber/Hair Stylist
    • Currency Exchange
    • Concierge service
    • Car rental service
    • Complementary coffee
    • Parking On Site Valet
    • Crib/rollaway bed available
    • Wheelchair access to common/public areas
    • Multi-lingual Staff
    • Laundry Service
    • ATM/Bank
    • Credit Cards Accepted
    • Common Area High speed Access

    Business facilities

    • Photocopying service
    • Business center
    • Meeting facilities
    • Computer available
    • Administrative services
    • Guest fax service

    Security

    • In room smoke alarms
    • In room sprinkler
    • Parking area well lit
    • Uniformed security
    • Electronic key

    On-site Restaurants

    • Mundaca – tropical outdoor restaurant
    • Ventanas – Continental, American
    • La Hacienda – Mexican

    9 restaurants

    • The Market – International Buffet
    • Pizzeto – Wood stove pizza, salads, soups & pastas a la carte
    • Frida – Traditional Mexican specialties a la carte
    • Ipanema – Brazilian Rodizio
    • Zen – Teppanyaki experience
    • Toro – Steak house (located in the Heaven section, adults only)
    • Ciao – Italian specialties a la carte (located in the Heaven section, adults only)
    • Le Petit Cochon – Countryside French Bistro (located in the Heaven section, adults only)
    • Caffeto – Continental breakfast, snacks, coffee & tea
    • Float – Snacks by the pool

    9 bars & lounges including

    • Sun Bar – located off the main lobby
    • Float – pool bar
    • Dive – located at the heart of the Heaven pool with swim up bar
    • Martini Bar – located at Heaven for all adult guests
    • Heaven Bar & Lounge – with live DJ entertainment and located at Heaven for all adult guests (coming March 2014)
    • Rhythm Bar – located at Heaven for all adult guests

    Pools & Beach

    Riviera Maya Pools & Beach

    • Private Beach
    • Zero Entry Kids’ pool
    • Family Pool

    Heaven Pools & Beach

    • Central Pool – exclusive to adult guests
    • Semi Olympic pool – exclusive to adult guests
    • Cross Current Rhythm Pool – exclusive to adult guests
    • Private Beach & Natural Sea Cove

  • On-site

    • Beach on site
    • Health Club on site
    • Health Spa/Massage on site
    • Hot tub on site
    • Bicycling on site
    • Indoor Pool on site
    • Outdoor Pool on site
    • Snorkeling on site
    • Outdoor Tennis on site
    • Jogging Trails on site
    • Scuba Diving on site

    Nearby

    • Golf course near by
    • Boating/Sailing near by
    • Shopping Mall/Area near by
    • Fishing near by
    • Water Skiing near by
    • Horseback Riding near by

  • Deluxe Room

    Bed size(s): 1 king-size or 2 double beds
    Rooms: Resort View,  Balcony with hammock, Bathroom with shower, Hydro spa tub
    Air-conditioning: Yes
    Internet: Yes

    Room facilities
    Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown service

    Occupancy: 4 guests, including children (maximum occupancy of 4)

    Deluxe Gold King Bed

    Bed size(s): 1 king-size bed
    Rooms: Garden view, Balcony with hammock, Bathroom with shower, Hydro spa tub
    Air-conditioning: Yes
    Internet: Yes

    Room facilities
    Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown service
    Occupancy: 2 guests, including children (maximum occupancy of 2)

    Deluxe Gold Double Beds

    Bed size(s): 2 double beds
    Rooms: Garden view, Balcony with hammock, Bathroom with shower, Hydro spa tub
    Air-conditioning: yes
    Internet: free

    Room facilities: Liquor dispenser, Mini-bar with soft drinks, bottled water, juices & domestic beer, LCD satellite television, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service

    Maximum occupancy: 4, including children

    Deluxe Platinum Double – Rock Royalty Level

    Bed size(s): 2 double beds
    Rooms: Partial ocean view, balcony with hammock, hydro spa tub and shower
    Air-conditioning: Yes
    Internet: Yes

    Rock Royalty Level
    Clients booking a Rock Royalty Level room will enjoy personalized attention and luxury service. Rock Royalty Level features are subject to change but may include: services of a personal assistant, 25-minute couple massage, VIP check-in and late check-out (subject to availability) and priority reservations.

    Room facilities
    Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown service

    Occupancy: 4 guests, including children (maximum occupancy of 4)

    Deluxe Platinum King – Rock Royalty Level

    Bed size(s): 1 king-size bed
    Rooms: Partial ocean view, balcony with hammock, hydro spa tub and shower
    Air-conditioning: Yes
    Internet: Yes

    Rock Royalty Level
    Clients booking a Rock Royalty Level room will enjoy personalized attention and luxury service. Rock Royalty Level features are subject to change but may include: services of a personal assistant, 25-minute couple massage, VIP check-in and late check-out (subject to availability) and priority reservations.

    Room facilities
    Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown service

    Occupancy: 2 guests, including children (maximum occupancy of 2)

    Deluxe Platinum Double

    Bed size(s): 2 double beds
    Rooms: Partial ocean view, Balcony with hammock, Bathroom with shower, Hydro spa tub
    Air-conditioning: yes
    Internet: free

    Room facilities: Liquor dispenser, Mini-bar with soft drinks, bottled water, juices & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service

    Maximum occupancy: 4, including children

    Deluxe Diamond

    Bed size(s): 1 king-size bed
    Rooms: Pool and/or partial ocean view, Balcony with hammock, Bathroom with shower, Hydro spa tub
    Air-conditioning: yes
    Internet: free

    Room facilities: Liquor dispenser with premium brands, Mini bar with soft drinks, bottled water, juice and domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Espresso/American coffee maker, Direct dial telephone, Aromatherapy and pillow menu, Hair dryer, Iron & ironing board, Exclusive in-room dining, Turn down service, Complimentary beach bag (one per room, per stay), CD/DVD player (available upon request), iPod dock, Nightly petit fours, Private check-in area – late and early check-in (subject to availability)

    Maximum occupancy: 2 adults

    Deluxe Family

    Bed size(s): 1 king-size bed and 2 double beds
    Rooms: Garden or resort view, Balcony with hammock, Two connecting rooms, Bathroom with shower, Hydro spa tub in each room
    Air-conditioning: yes
    Internet: yes

    Room facilities: Liquor dispenser in adult’s room, Adult minibar with soft drinks, bottled water, juice & beer, Kid friendly minibar with juice, soft drinks and chocolate milk, LCD satellite TV, Purified water, Rock Spa® bath amenities, L’Oreal Kids bath amenities, Adult and kids bathrobes & slipper, Digital safe (laptop size),
    Coffee maker, Direct dial telephone, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service, iPod dock, Xbox 360, with a selection of DVD’s & Xbox games available upon request, Kids beach toys, Kid’s room service menu, Candies & cookies upon arrival

    Maximum occupancy: 6, including children and infants

    Deluxe Platinum – Grand Sky Terrace

    Bed size(s): 1 king-size bed
    Rooms: Ocean view, Balcony with hammock, Access to private 2nd floor grand sky terrace with lounge chairs and hydro spa tub, Bathroom with shower
    Air-conditioning: Yes
    Internet: Yes

    Room facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Private BBQ service available on sky terrace ($), Turn down service

    Maximum occupancy: 2

    Deluxe Platinum – Grand Sky Terrace (2 bedrooms)

    Bed size(s): 1 king-size bed and 2 double beds
    Rooms: Ocean View Balcony with hammock, Access to private 2nd floor grand sky terrace with lounge chairs and hydro spa tub, Two connecting rooms with hydro spa tub
    Air-conditioning: Yes
    Internet: Yes

    Room facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slipper, Digital safe (laptop size), Coffee maker, Direct dial telephone, iPod dock, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service, Private BBQ service available in sky terrace ($)

    Maximum occupancy: 6, including children and infants

    Rock Suite Platinum (2 bedrooms)

    Bed size(s): 1 king-size bed and 2 double beds
    Rooms: Ocean front view, Two bedroom suite, one room, Hydro spa tub in each room, Over sized private balcony with hammock, lounge chairs and tables, Living and dining room area, Private bathroom with shower
    Air-conditioning: yes
    Internet: free

    Room facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Espresso/American coffee maker, Direct dial telephone, Hair dryer, Iron & ironing board, 24-hour room service, Exclusive in-room dining, Turn down service, Nightly petit fours, Aromatherapy and pillow menu, CD/DVD player (available upon request), Complimentary beach bag (1 per room, per stay), iPod dock

    Maximum occupancy: 6, including children and infants

    Rock Suite Platinum Rooftop Lounge (2 bedrooms)

    Bed size(s): 1 king-size bed and 2 double beds
    Rooms: Ocean front view, Balcony with hammock, Two bedrooms, Dining and living room area, Hydro spa tub in each room, Sky terrace with a hydro spa tub, table, chairs, bathroom
    Air-conditioning: Yes
    Internet: Yes

    Room facilities: Liquor dispenser, Mini bar with soft drinks, bottled water, juice & domestic beer, LCD satellite TV, Purified water, Rock Spa® bath amenities, Bathrobes & slippers, Digital safe (laptop size), Espresso/American coffee maker, Direct dial telephone, Hair dryer, Iron & ironing board, 24-hour room service, Turn down service, Nightly petit fours, Aromatherapy and pillow menu, CD/DVD player (available upon request), iPod dock, Complimentary beach bag (1 per room, per stay), Private BBQ service on sky terrace ($)

    Maximum occupancy: 6, including children and infants

    Rock Star Suite – Rock Royalty Level

    Bed size(s): 1 kind size bed and 2 double beds
    Rooms: 2 bedrooms, Ocean view, Terrace with hammock, hot tub, shower, table and chairs, Hydro spa tub and shower
    Air-conditioning: Yes
    Internet: Yes

    Rock Royalty Level
    Clients booking a Rock Royalty Level room will enjoy personalized attention and luxury service. Rock Royalty Level features are subject to change but may include: services of a personal assistant, 25-minute couple massage, VIP check-in and late check-out (subject to availability) and priority reservations.

    Room facilities
    Premium liquor dispenser, Minibar, satellite TV, Purified water, Bathrobes and slippers, Digital safe (laptop size), Espresso machine, Direct dial phone, iPod dock, Hair dryer, Iron and ironing board, 24-hour room service, Turndown service

    Occupancy: 6 guests, including children and infants (maximum occupancy of 6)

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Disclaimer: Though we make our best efforts to keep the resort information up to date, please note that it can change often and therefore we cannot guarantee that all of the information contained on this website is accurate. Please consult with the resort’s direct website for further details.