Hard Rock Hotel Cancun
Star Rating:
-
Hotel description:
U-shaped 9-story resort hotel fronting 492-foot beach.situated near Cancun’s main shopping, 20 minutes from Cancun Int’l Airport.
What’s included
Meal plan type: All-inclusive
- Breakfast daily (buffet)
- Lunch daily (buffet)
- Dinner daily (buffet, à la carte)
- Snacks
Room service
- Included
- 24 hours a day
Beverages
- Domestic alcoholic and non-alcoholic beverages
- International alcoholic (selected brands) and non-alcoholic beverages
- Wine list, wine by the glass
Non-motorized water sports
- Paddle boats are available for use at the Wet ‘n Wild Water Park.
- Non-motorized water sports at Wet ‘n Wild marina
- Transportation is provided to Wet’N Wild Marina twice daily
- Pool volleyball
- Pool basketball
- Scuba for beginners
- Introductory demonstration in pool (once per person, per stay)
Land sports
- Tennis
- Day and night
- Reservations required
- Table tennis
- Table games
Entertainment
- Daily activities
- Nightly entertainment
- Theme parties
Other
- Wireless internet
- 30 minutes of Internet use included per room, per stay; this new service is available at the business centre and lobby
- Unlimited phone calls (from your room) in Mexico to the Continental US and Canada and within Mexico. Certain restrictions apply.
- Kids Club (ages 4-17)
- Kids pool with play area at Kids Club
- Fitness centre
- Sauna and steam room
- Use of beach chairs, pool chairs and towels
- Taxes and gratuities
For Your Information
Minimum Stay Policy:
A minimum 3 night stay is required all year round, Except December 25,2014 – January 1, 2015 where a 7 nights minimum is required.
Student Group Policy:
This resort does not accept Student Groups
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Guest facilities
- Common Area Wireless Access
- Gift Shop
- Children’s programs
- Room Service
- Parking On Site Free
- Barber/Hair Stylist
- Currency Exchange
- Concierge service
- Car rental service
- Crib/rollaway bed available
- Wheelchair access to common/public areas
- Multi-lingual Staff
- Laundry Service
- ATM/Bank
- Credit Cards Accepted
Business facilities
- Photocopying service
- Business center
- A-V Equipment Rental
- Meeting facilities
- Computer available
- Administrative services
- Guest fax service
Security
- In room smoke alarms
On-site Restaurants
- Frida – A la carte Mexican specialties
- The Market – Buffets at all meals
- Zen – Asian
6 restaurants
- Buffet (international)
- 4 à la carte restaurants (Asian, Italian, Mexican and steakhouse)
- Dress code consisting of long pants for men required at all à la carte restaurants
- Wet clothing or uncovered swimwear not allowed in any dining establishments
5 bars
- Lobby bar
- Beach bar
- Amphitheatre Bar
- Swim-up bars
Pools
- Children’s pool at the Kids’ Club
- Outdoor pool with 3 Jacuzzis and children’s section
Other Facilities and Services with Surcharge
- Rock Spa
- Body Rock Fitness Center
- Rock Shop
- Beauty salon
- Jewelery store
- Car rentals
- Medical services on call
- Dry cleaning & laundry service
- Taxi services
- Currency exchange
- ATM machine
- Meeting facilities
Golf
This resort is perfectly located for golf aficionados.
- Playacar Spa & Golf Club
- Designed by Robert Von Hagge
- Par 72
- 18-hole golf course
- 30-minute drive
- Moon Spa & Golf Club
- Designed by Jack Nicklaus
- Par 72
- 27-hole golf course (3 – 9 hole courses)
- Riviera Cancun Golf & Resorts
- Designed by Jack Nicklaus
- Par 72
- 18-hole golf course
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On-site
- Beach on site
- Health Club on site
- Indoor Tennis on site
- Health Spa/Massage on site
- Hot tub on site
- Outdoor Pool on site
- Children’s Pool on site
- Outdoor Tennis on site
- Jogging Trails on site
Nearby
- Golf course near by
- Bicycling near by
- Snorkeling near by
- Boating/Sailing near by
- Shopping Mall/Area near by
- Fishing near by
- Water Skiing near by
- Horseback Riding near by
- Scuba Diving near by
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Deluxe Room
- Views of resort or common areas
- Balcony with table and 2 chairs
- 2 double beds or 1 king-size bed
- Bathroom with shower
- Double hydro spa tub
- Liquor dispenser
- Mini bar with soft drinks, bottled water, juice & domestic beer
- LCD satellite television
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop sized)
- Air conditioning
- Coffee maker
- Direct dial telephone
- Alarm clock
- Hair dryer
- Iron & ironing board
- Complimentary WiFi
- 24-hour room service
- Turn down service
- This category is not available for groups
- The views are limited and partially obstructed
- Occupancy options
- 4 adults
- 2 adults and 2 children
- 3 adults and 1 child
- Maximum occupancy of 4
Deluxe Gold King Bed
- Lagoon View
- Balcony with table and 2 chairs
- 1 king-size bed
- Bathroom with shower
- Double hydro spa tub
- Liquor dispenser
- Mini bar with soft drinks, bottled water, juice & domestic beer
- LCD satellite television
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop sized)
- Air conditioning
- Coffee maker
- Direct dial telephone
- Alarm clock
- Hair dryer
- Iron & ironing board
- Complimentary WiFi
- 24-hour room service
- Turn down service
- Voltage: 110v
- Occupancy options
- 2 adults
- 2 adults and 1 child ages 4-12 or 1 infant ages 0-3 in the room with a roll-away or crib
- Maximum occupancy of 3
Deluxe Gold Double Beds
- Lagoon View
- Balcony with table and 2 chairs
- 1 king-size bed
- Bathroom with shower
- Double hydro spa tub
- Liquor dispenser
- Mini bar with soft drinks, bottled water, juice & domestic beer
- LCD satellite television
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop sized)
- Air conditioning
- Coffee maker
- Direct dial telephone
- Alarm clock
- Hair dryer
- Iron & ironing board
- Complimentary WiFi
- 24-hour room service
- Turn down service
- Voltage: 110v
- Occupancy options
- 4 adults
- 3 adults and 1 child
- 2 adults and 2 children
- 2 adults and 1 child
- Maximum occupancy of 4
Deluxe Platinum Double
- Ocean View
- Balcony with table and two chairs
- 2 double beds
- Bathroom with shower
- Double hydro spa tub
- Liquor dispenser
- Mini bar with soft drinks, bottled water, juice & domestic beer
- LCD satellite television
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop sized)
- Air conditioning
- Coffee maker
- Direct dial telephone
- Alarm clock
- Hair dryer
- Iron & ironing board
- Complimentary WiFi
- 24-hour room service
- Turn down service
- Voltage: 110v
- Occupancy options
- 4 adults
- 2 adults and 2 children
- 3 adults and 1 child
- Maximum occupancy of 4 plus one infant under the age of 3 in a crib.
Deluxe Platinum King
- Ocean View
- Balcony with table and two chairs
- 1 king-sized bed
- Bathroom with shower
- Double hydro spa tub
- Liquor dispenser
- Mini bar with soft drinks, bottled water, juice & domestic beer
- LCD satellite television
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop sized)
- Air conditioning
- Coffee maker
- Direct dial telephone
- Alarm clock
- Hair dryer
- Iron & ironing board
- Complimentary WiFi
- 24-hour room service
- Turn down service
- Voltage: 110v
- Occupancy options
- 1 – 2
- Maximum occupancy of 2 adults and 1 child ages 4-12 or 1 infant ages 0-3 in the room with a roll-away or crib
Deluxe Diamond
- Ocean view
- Balcony with table and chairs
- King-size bed
- Bathroom with shower
- Double hydro spa tub
- Liquor dispenser with premium brands
- Mini bar with soft drinks, bottled water, juice & beer
- LCD satellite television
- iPod/alarm/radio dock
- DVD/CD player
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop sized)
- Air conditioning
- Espresso/American coffee maker
- Direct dial telephone
- Alarm clock
- Hair dryer
- Iron & ironing board
- Complimentary WiFi
- 24-hour room service from select restaurant menus
- Nightly petit fours
- Turn down service
- Pillow menu
- Aromatherapy
- Exclusive beach bag (one per room/per stay)
- Exclusive concierge phone service
- Pre-order breakfast the night before
- Voltage: 110v
- Occupancy options:
- 2 adults
- Maximum occupancy of 2
Deluxe Family
- Two connecting rooms – one bedroom with king-size bed and another bedroom with two double beds
- Lagoon view
- Balcony with table and 2 chairs
- Bathroom with double showers
- Double hydro spa tub in each room
- Mini bar with kid friendly drinks as well as soft drinks, bottled water, juice & domestic beer)
- Liquor dispenser
- LCD satellite television in each bedroom
- Xbox 360 with a selection of DVD’s & Xbox games available upon request
- Purified water
- Rock Spa® bath amenities
- Adults & kids bathrobes & slippers
- Digital safe (laptop size)
- Air conditioning
- Coffee maker
- Direct dial telephone
- Alarm clock
- Hair dryer
- Iron & ironing board
- Complimentary WiFi
- 24-hour room service (special kid’s menu)
- Turn down service
- In-room family guide with activities schedule
- Kids beach toys
- Family welcome amenities
- Voltage: 110v
- Occupancy options
o 4 adults and 2 children
o 3 adults and 3 children
o 2 adults and 3 children
o 1 adult and 3 children
o Maximum occupancy of 6
Rock Suite Platinum Two Bedroom
- Ocean/lagoon view
- Terrace with lounge chairs, table and chairs
- One bedroom with king-size bed, double Jacuzzi, private bath with shower only
- One bedroom with 2 double beds, double Jacuzzi, private bath with shower only
- Double hydro spa tub in each room
- Living room and dining room
- Liquor dispenser
- Mini bar with soft drinks, bottled water, juice & domestic beer
- LCD satellite television
- iPod/alarm/radio dock
- DVD/CD player upon request
- Purified water
- Rock Spa® bath amenities
- Adults & kids bathrobes & slippers
- Digital safe (laptop size)
- Air conditioning
- Espresso/American coffee maker
- Direct dial telephone
- Hair dryer
- Iron & ironing board
- Complimentary WiFi
- 24-hour room service from select restaurants menus
- Nightly petit fours
- Turn down service
- Pillow menu
- Aromatherapy
- Voltage: 110v
- Occupancy options
- 6 guests including adults and children
- Maximum occupancy : 6
Rock Star Suite
- Ocean view
- Two-story terrace with lounge chairs and table
- 2 bedrooms, each with king size bed
- Living room and dining room
- Bathroom with shower
- Double hydro spa tub
- Outdoor shower
- Liquor dispenser
- Mini bar with soft drinks, bottled water, juice & domestic beer
- Home theatre and surround sound music system and blu-ray player and lighting
- 58 inch high-definition plasma television
- Selection of guitars (PICKS program – available on request)
- iPod/alarm/radio dock
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop sized)
- Air conditioning
- Espresso /American coffee maker
- Direct dial telephone
- Hair dryer
- Iron & ironing board
- Complimentary WiFi
- 24-hour room service from select restaurants menus
- Nightly petit fours
- Turn down service
- Hangover kit
- Pillow menu
- Aromatherapy
- Exclusive beach bag (one per room/per stay)
- Exclusive concierge phone service
- Private dinner on the beach (must be requested at least 6 hours in advance)
- VIP reservation of lounge chairs on the beach
- Dedicated butler
- Maximum occupancy:
- 1 -4 adults
Resort Highlights:
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Travel Budget (per person):
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Disclaimer: Though we make our best efforts to keep the resort information up to date, please note that it can change often and therefore we cannot guarantee that all of the information contained on this website is accurate. Please consult with the resort’s direct website for further details.
